Free UK Delivery On All Orders

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FAQ

Check out some of our frequently asked questions below

Shopping

I'm not sure what resistance hand gripper to go for.

Our hand grippers resistance starts at 100lb all the way upto 300lb

Beginner:

100/150

Intermediate:

150/200/250

Advanced:

250/300

Do you provide custom grip plans?

We do provide personalized grip training plans, tailored to the equipment you currently have and want to improve on.
Alternatively we can provide you a general grip training plan which will focus on crush, pinch and support grip.

My discount code isn't working.

We have a variety of discount codes available, from limited time sales, ambassadors and the wheel.

All discount codes will give you a discount on everything site wide apart from bundled items that are already discounted.

Discount codes obtained from the wheel change on a regular basis so should be used when won!

If you are having trouble using your code please let us know!

Can I return an item if I don't like it.

We have a free returns policy. As long as you return the items to us within 14 days of receipt in the original packaging and as new condition we are happy to process a 100% refund for you minus postage fees.

You can check out our full returns policy here.

How can I become an ambassador?

We are always on the lookout for new ambassadors! If you would like more information on how to become an ambassador contact us and let us know!

Payment

What methods of payment are accepted?

Our main methods of payment are through PayPal & Stripe,

  • PayPal
  • Visa
  • MasterCard
  • American Express

Shipping

How long will it take for my items to arrive? UK

We aim to dispatch all of our orders within 24 hours. They will be sent using the postage option selected on the checkout.
We offer FREE UK delivery on all orders.

You can select first class delivery, prices start at £2.95.

How long will it take for my items to arrive? International

We aim to dispatch all orders within 24 hours of placing the order.

Items will be dispatched via the selected postage method.

For international shipments we offer two options.

International Standard which can take between 7-15 days.

International Tracked which can take between 5-15 days (Tracking Included)

Why don't you ship to my country?

With worldwide shipping available, on the rare occasion you are unable to process a shipping address.
Please get in touch with us and we will be able to assist you further.

Can I track my order?

You can track your order in our tracking page or through your account.

Account

I have forgotten my password, now what?

If you have forgotten your password, you can easily reset this using the ‘forgot my password’ option from the my accounts page.

It will send you an email link where you will be able to reset your password and log back into your account.

I have forgotten my username, now what?

If you have forgotten your username you can get in contact with a member of our team and we will be able to help you recover this.

Your username will usually be the email address used when registering.

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